hevaCareers
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Inbound Account Manager - Mexico City, MEXICO or Santo Domingo, DOMINICAN REPUBLIC (Hybrid)

We are seeking a dynamic and motivated Inbound Account Manager to turn inbound interest from doctors and clinics into customers for our software platform. The ideal candidate will be responsible for responding quickly to inbound leads, running sales conversations over the phone and video, building relationships with medical professionals, and effectively communicating the value of our software. This is a hybrid role based in Mexico City or Santo Domingo.

SalesMexicoDominican RepublicFull TimeUSD 1,000 to 3,000 / month

Locations

Mexico City MEXICO · Santo Domingo DOMINICAN REPUBLIC

What you'll do

  • Respond to and qualify inbound leads from doctors and clinics quickly, by phone, email, and messaging apps.
  • Run discovery and sales calls over the phone and video, understanding each doctor's needs and presenting tailored solutions.
  • Demonstrate the features and benefits of heva's software to prospective clients.
  • Achieve sales targets by effectively managing a pipeline of inbound opportunities in the CRM.
  • Follow up consistently to move leads from first contact to close.
  • Collaborate with internal teams to ensure successful client onboarding and support.
  • Provide market and customer feedback to assist in the continuous improvement of heva's software offerings.
  • Regularly report on sales performance and customer insights to management.

What we're looking for

  • Bachelor's degree in Business, Marketing, or a related field.
  • Professional proficiency in both English and Spanish (written and spoken).
  • Proven experience in inbound sales or phone sales, with a track record of converting leads and hitting targets.
  • Comfortable handling a high volume of calls and conversations each day.
  • Experience selling to doctors or in the healthcare industry is preferred.
  • Experience selling software products or SaaS solutions is a plus.
  • Proficiency with Google Workspace (Docs, Sheets, Slides, etc.) and CRM tools.
  • Strong interpersonal and communication skills.
  • Able to work from our Mexico City or Santo Domingo office on a hybrid schedule.